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FAQ

Your Visit

Will I be seen on time?

Life is busy, and your time is valuable. Our practice books fewer visits per day to ensure that all patients are seen on time, every time.

How long will my appointment last?

Generally, exams take about 30 minutes and checkups take approximately one hour. We always schedule enough time for thorough care while keeping you safe and comfortable throughout your appointment.

When should I arrive for my appointment?

You can show up right on time. We schedule meticulously so you won't have to wait.

Booking

How do I reschedule my appointment?

We understand that life comes with demands. If you need to reschedule your visit, simply call us at least 24 hours in advance.

What if I need to cancel my appointment?

If you must cancel your appointment for any reason, we ask that you give us at least 24 hours notice. If you fail to do so, we may charge you a fee.

What is the experience and skill level of your dentists?

Every dentist and specialist we hire is taken through a rigorous vetting process. We only bring on doctors who have years of experience in the field.

How will I know which doctor I'll be seeing?

A few days to your appointment, we’ll give you a call to answer any questions you may have. We’ll also tell you a little bit about the dentist you’ll be seeing. If you would like to make a request regarding your provider, please feel free to call us at (212) 758-1000.

What services do you offer?

We are a comprehensive practice offering a range of procedures, from preventative care and cosmetic dentistry to restorative work and dental implant placement. If you don’t see a particular service listed on our site, call our office. We can meet virtually any oral health need.

Do you offer second opinions?

If you’ve recently been seen by another dentist and would like a second opinion on the treatment they’ve recommended, we’re happy to schedule an appointment for you.

Dental Insurance

Do you take dental insurance?

Yes. We accept all major PPO insurance plans, including those from Cigna, Guardian, MetLife, Delta Dental, and more. We also file for out-of-network policies. So no matter what type of dental insurance you have, our experts can check your benefits and file paperwork for you.

What if I don't have dental insurance?

No problem. We offer flexible financing options, including CareCredit®, a solution that allows patients to pay off treatment in low monthly installments.

How can I know if my treatment will be covered?

After your initial examination, our financial team will file with your insurance and obtain a cost estimate for you. Exact coverage will depend on the type of plan you have. Oftentimes, preventative and restorative procedures are partially covered. Cosmetic treatments are usually not covered, as they are considered elective.

Teeth Whitening

How does teeth whitening work?

Dental stains are the result of dark-colored molecules that stick to the plaque and tartar on the teeth. Bleaching gel contains hydrogen peroxide, which actively breaks apart those molecules, making the teeth whiter and brighter.

Will teeth whitening work for me?

Teeth whitening is extremely effective for extrinsic stains. This type of discoloration is caused by dark-colored foods and beverages, like tea and coffee. Intrinsic stains – which are due to trauma, genetics, or certain medications – may require alternative treatments.

Does teeth whitening damage the enamel?

No. Bleaching gel does not cause damage to the tooth enamel. However, whitening toothpastes often contain harsh abrasives that can scratch the teeth surfaces. We recommend steering clear of these products.

How can I maintain my results?

First, it’s important to consume dark-colored foods and beverages in moderation. If you are a daily tea or coffee drinker, use a straw to minimize the liquid that comes in contact with the teeth. Secondly, patients should see their dentist regularly for cleanings. This will help maintain your results.

Can I whiten my crowns, bridges, or veneers?

No. Porcelain restorations do not change color with teeth whitening. If you are undergoing multiple treatments, we recommend that you whiten your teeth first, then have your new restorations custom-shaded to match.

Gum Disease

How can I know if I have gum disease?

Gingivitis is usually accompanied by red, puffy, or sore gums. They may even bleed when you brush. However, the best way to know if you have gum disease is to schedule a consultation with your dentist.

What happens if I don't undergo treatment?

Left untreated, gum disease can ultimately lead to bad breath, mobility, and tooth loss. If detected and treated in its early stage, however, gin disease can actually be reversed.

What causes gum disease?

The primary cause of gum disease is poor oral hygiene. However, some patients are predisposed to gum disease due to genetics.

Will I need surgery?

If you have advanced gum disease, you may need surgery to address it. However, mild to moderate periodontal disease can be treated with a deep dental cleaning.

How can I maintain my results after treatment?

Gum disease cannot be cured – it can only be managed. Once you’ve completed treatment to reduce infection, we can help you maintain proper oral health with routine cleanings. Patients with periodontal disease may require more frequent visits for optimal results.

Dental Implants

How long do dental implants last?

Implants can last a lifetime with proper care and maintenance.

What is the success rate of dental implants?

According to research studies, implants boast an impressive success rate of 95%.

What is involved in dental implant treatment?

Patients will need to undergo a minor oral surgery procedure to have the implant placed in the jaw. Once the implant heals, it can be restored with a crown, bridge, or denture.

Why should I choose dental implants over a bridge?

Implants stimulate nerves in the jaw the same way that teeth roots do. As a result, the risk of bone loss is significantly reduced. Furthermore, implants don’t require the removal of natural enamel.

How long does implant treatment take?

On average, dental implant treatment takes about three to six months. However, every patient is unique, so this can vary depending on the specific case.

Are dental implants covered by my insurance plan?

Today, more and more insurance companies cover implants – at least partially. Our financial team is happy to check your benefits and file all paperwork on your behalf.

Cosmetic Dentistry

Do I qualify for cosmetic dentistry?

Before performing cosmetic treatments, your dentist will make sure that your smile is healthy. This means that any decay or gum disease should be treated first. Then, we can take the first step toward a new, beautiful smile.

I have chipped teeth. How can that be addressed?

Minor chips and cracks can usually be repaired with dental bonding, a minimally invasive treatment that involves the application of composite resin. More advanced damage may require porcelain veneers or all-ceramic crowns.

How does professional teeth whitening compare to store-bought options?

Dentist-supervised teeth whitening uses a higher concentration of bleaching gel for faster results. Furthermore, professional whitening is much safer.

Does insurance cover cosmetic dentistry treatment?

As a general rule, no. Cosmetic dentistry is considered purely elective and is therefore not covered by the majority of insurance plans.

What conditions can cosmetic dentistry address?

Cosmetic dentistry can address dental discoloration, gaps, erosion, excess gum tissue, chipped teeth, and more.

Still have questions? Contact us today.

If you have questions that were not answered here, please give us a call at (212) 758-1000. Our team of experts is standing by to answer any questions you may have.